Parker portal

Overview

The parker portal is a self-service experience where your customers handle their own parking billing — viewing invoices, paying online, saving payment methods, and seeing their history — without calling your office. It carries your operator branding and theme.

How parkers sign in

Parkers access the portal at /portal/login using their email, with a verification step to confirm identity. Each parker only ever sees their own account and the accounts they're authorized for.

Viewing and paying invoices

• See open and historical invoices with full line-item detail.
• Pay by ACH or card in a few clicks.
• Download receipts and statements.

Saved methods and auto-pay

Parkers can save a bank account or card and turn on auto-pay so invoices are collected automatically when due — fewer past-due balances for you, one less thing to remember for them.

Corporate accounts

For corporate accounts with charge splitting, the portal shows exactly how each charge is divided between the employer and the employee, so there's no confusion about who owes what.

The parker assistant

Parkers can ask an assistant questions about their account — “what's my balance?”, “when is my next invoice due?” — and get answers from their live data. As everywhere in Aqili Next, the assistant answers and drafts; any action that changes data is confirmed explicitly.